Reach Out

Write to us at : 
E-Mail: contactlunaracomfort@gmail.com

Support desk: Weekdays, 9:00 am to 4:00 pm (UTC).

Or use the form underneath 

Send a message

FAQ

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Shipping timeline

Processing takes 1–2 business days.

Expected arrival:

  • 4–8 business days

Once your order ships, a tracking link is sent your way. Delivery may run a bit slower during peak periods.

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Did my order go through?

You will get a confirmation email within 24 hours of placing your order.

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Can the delivery address be changed?

Typed the wrong address? Email us within 12 hours of ordering with your order number and full name. We will try to fix it if the order hasn't shipped yet.

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Changed your mind about an order?

Reach out within 30 minutes of placing the order to cancel it. Include your order number and full name. If it hasn't shipped, we can cancel it for you.