Reach Out
Write to us at :
E-Mail: contactlunaracomfort@gmail.com
Support desk: Weekdays, 9:00 am to 4:00 pm (UTC).
Or use the form underneath
Send a message
FAQ
Shipping timeline
Shipping timeline
Processing takes 1–2 business days.
Expected arrival:
- 4–8 business days
Once your order ships, a tracking link is sent your way. Delivery may run a bit slower during peak periods.
Did my order go through?
Did my order go through?
You will get a confirmation email within 24 hours of placing your order.
Can the delivery address be changed?
Can the delivery address be changed?
Typed the wrong address? Email us within 12 hours of ordering with your order number and full name. We will try to fix it if the order hasn't shipped yet.
Changed your mind about an order?
Changed your mind about an order?
Reach out within 30 minutes of placing the order to cancel it. Include your order number and full name. If it hasn't shipped, we can cancel it for you.