Shipping policy

Shipping Policy

Delivery Times

At Lunara Comfort, we are committed to delivering your orders as quickly as possible. Standard shipping typically takes 7-15 business days from the date of order confirmation. Please note that business days exclude weekends and public holidays.

Shipping Regions

We currently ship to most regions worldwide. Shipping costs and delivery times may vary depending on your location. You will see the estimated shipping time and cost at checkout before completing your purchase.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor your package's journey. We recommend checking your tracking information regularly to stay updated on your delivery status.

Customs and Delays

For international orders, customs clearance may be required. Any delays caused by customs procedures are beyond our control. Customers are responsible for any customs duties or import taxes that may apply. We are not liable for delays caused by customs authorities or local regulations.

Contact Us

If you have any questions about your shipment, please contact us at contactlunaracomfort@gmail.com. We will respond within 24-48 hours.