Privacy policy
Privacy Policy
Information We Collect
Lunara Comfort collects information necessary to process your orders and improve your shopping experience, including:
- Personal information: name, email address, and shipping address
- Payment information: processed securely through our payment provider
- Browsing data: pages visited, products viewed, and time spent on our site
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order updates and shipping notifications
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send promotional emails (if you have opted in)
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
Third-Party Sharing
We do not sell your personal information. We may share your information with:
- Shipping partners to deliver your orders
- Payment processors to securely process transactions
- Service providers who assist in operating our website
All third parties are bound by confidentiality agreements and data protection laws.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of promotional communications at any time
Contact Us
For privacy concerns or requests, please contact us at contactlunaracomfort@gmail.com. We will respond within 24-48 hours.